Privacy Policy

Effective Date: May 18, 2026

Saving Energy Canada respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, request services, purchase products, or contact our team.

Our privacy practices are designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information including:

  • Full Name

  • Phone number

  • Email address

  • Service, delivery, or installation address

  • Billing information and transactional details

  • Order and service history

  • Information submitted through contact forms or quote requests

We may also automatically collect limited technical information such as IP addresses, browser types, device information, and general website usage data. This information helps us optimize website performance, improve customer service, and secure our online user experience.

How We Use Your Information

Saving Energy Canada uses your information strictly to:

  • Provide HVAC products, professional equipment delivery, and installation services

  • Respond to inquiries, service requests, or technical support questions

  • Schedule on-site deliveries, project estimates, or system installations

  • Process payments, invoices, and secure transaction data

  • Improve our website functionality, customer services, and overall experience

  • Send necessary service updates, structural notifications, or company communications where explicit consent is provided

We do not sell, rent, or lease customer personal information to third parties.

Sharing of Information & Data Security

We may share limited information with trusted service providers when necessary to operate our business, including payment processors, installation or logistics partners, and technical service providers. Any third-party providers handling customer information are contractually bound to maintain strict privacy and security standards.

To safeguard your information, our website uses industry-standard Secure Sockets Layer (SSL) encryption to protect personal details and billing data during checkout. We use rigorous administrative, technical, and organizational measures to protect customer information against unauthorized access, misuse, loss, or disclosure.

Cookies & Website Tracking

Our website utilizes cookies and analytical technologies to improve website functionality, understand visitor behavior, and monitor website performance. You may disable cookies through your browser settings, although some interactive features may not function properly afterward.

Your Rights & Choices

Under applicable Canadian privacy laws, you may request to access your personal information, correct inaccurate information, withdraw consent for marketing communications, or request additional clarity regarding how your data is processed. To make a data request, please contact our team using the information below.

Third-Party Links & Policy Updates

Our website may contain links to manufacturer resources, financing partners, or third-party services. Saving Energy Canada is not responsible for the privacy practices or contents of external domains. We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

Contact Information

Saving Energy Canada

Email: contact@savingenergycanada.ca

Phone: +1 905-490-8071